Payment FAQs

What are the payment methods our website accepting?

Locuzzle provides a multiple payment methods, such as:

Cash On Delivery(You can pay cash when the courier delivers your order).
Online Payments(You can use Bank cards, Installment Payments, Smart Wallets, or Fawry to make secure payments).
Vouchers, and Redeem Points(You can redeem your points, or use a promo code; either Student, or Gift code while checking out).

How secure is my payment information on Locuzzle?

Our Operation Team are doing their best work and consider a high priority on secure servers and encryption for user payments. A safe setting for transactions is also maintained through regular inspections and monitoring.

What do I do if my payment is declined?

You may consider the following to solve the problem if your payment is rejected:

Verify the accuracy of the billing information you entered and the spelling.
Verify that there are enough funds on your credit card or in your bank account.
Check if there are any restrictions on your card, such as an ordinary limits on spending.
Verify that your card is still valid.

Note that if you still have a declined payment, you can get help by reaching out our Customer Care Team .